Packaging & Shipping
We offer as many shipping options as possible,including
DHL,UPS,TNT,FedEx and EMS,etc. For mass order delivery,can be
optional with terms of EX work,FOB,CNF,CIF by express,by air or by
sea based on the buyer forwarder.
Our Services
*one to one service,excellent services whitn 1 hours response
Warranty&return policy:
*we provide 12 months warranty for all products except
accessories;please notify our customer service team within 5 days
after received;
*All items must be returned in their original condition with all
packaging in order;
*Artificial damages(screen dropped or brokrn,scrathes ect)is out of
warranty,customers eed to pay freight and new parts changed's cost
if need maintenance;
*The shipping and handing charge is not refundable.customer should
be responsible;
*For all the charges of returning and reshipping.our sales-team
will work with you to solve any problems.
*Paypal,Alibaba,MoneyGram for samples order, small quantity order
or urgent orders at the buyer convenience.
*Western Union T/T,L/C,Trade Assurane Order for mass orders.
Company Information
Iwown, is a high-tech company based in the field of smart wearable,
is also a focus on personal mobile health and health big data, the
company is currently one of the industry leader in the field of
smart wearable.Iwown, is a high-tech company based in the field of
smart wearable, is also a focus on personal mobile health and
health big data, the company is currently one of the industry
leader in the field of smart wearable.
FAQ
(1).Q: Are you a factory?
A: Yes, sure! We are professional electronics factory with serveral
years of OEM service in China.
We welcome you to visit our company when you come to China.
(2).Q: Could you offer wholesale price?
A: Yes, of course. If you order large QTY, we can give you the bulk
price.
(3).Q: Are the quality of your product guaranteed?
A: We have QC to control the quality one by one. So do not worry
about thequality. If there are some defective items, we can refund
your money or sendyou new items as compensation.
(4).Q: I'm shopping at your company at the first time, how can I
trust you?
A: We totally understand if you have some doubt about us at our
firstcooperation. You are welcome to visit our company or our
factory anytime youlike. You can also choose PayPal(the faster,
safer payment) for your order.
(5).Q: I'm a potential customer, can I get some samples first?
A: We are so sorry to tell you that there is no free samples in
ourcompany. We are a company with high sense of crediblity. We
promise we offergood quality for best price, so there is not so
much interest. Sorry we can't afford free samples. But We do value
longtime friendship.
We will giveyou more discount for your large order.
(6).Q: Are you covering the duty to our country?
A: Many countries charge taxes when you import anything from
overseas. You areresponsible for finding out the situation in your
own country. We don't acceptany return or refund resulting from you
refusing to pay the duties or taxes.But what we can do is declaring
less value for you on commercial invoice inorder to let you pay
less tax.
(7).Q:I'm looking for some products which is not shown on your
website, can youmake me the special order?
A: We value our cooperation between us. so, if you can show us the
picture of theproduce you need, our efficient co-workers will
spring out to deal with yourorder. Our factory will speed up for
your special order.
(8).Q:Do you have certificates for your products?
A: If you need, please confirm with us before placing order.
Regularlywe don't offer unless customers requires.
