Packaging & Shipping
We offer as many shipping options as possible like
DHL,UPS,TNT,FedEx and EMS,etc.
For mass order ,the delivery is optional with terms of EX
work,FOB,CNF,CIF by express,by air or by sea based on the buyer
forwarder.
Our Services
*One to one service within 1-hour response;
Warranty & return policy:
*We provide 12-month warranty for all our products except the
accessories;please contact our customer service within 5 days after
receiving the goods if any problems;
*All items must be returned in their original condition with all
the packages;
*Any artificial damage(screen dropped or broken,scrathes,etc) is
out of our warranty.Customers need to pay the freight and and the
cost of changing parts if maintenance needed;
*For all the charges of returning and reshipping.Our after-sales
team will help you solve any problems.
Company Information
Ziyou IOT Technology (Shenzhen ) Co.,Ltd.,a high-tech
enterprise,specializes in smart watches,smart bracelets, fitness
bands and BT sports earphones with heart rate and calorie
monitoring. We established in 2017 and have been focusing on the
field of sports & health.
We integrates design,innovation,research & development,production
and sales in one and have set up R&D centers in China and
Japan, an Algorithm Lab and a Sports & Health Management Lab as
well. Our products have passed a series of certificates like CE,
Reach, RoHS, PAHS, FCC ,IC , SGS , CNAS ,CQC, Bluetooth,UL and
hundreds of intellectual property patents.
In 2018, our business has covered more than 40 countries and
regions.We have served several of global top 500 enterprises .The
number of our global users has reached over 10 million.
Why us?
*Wearable device leader in China;
*10,000,000+ users all over the world;
*90+ specialists with professional experiences;
*Professional OEM/ODM service;
*One-stop service : APP,Hardware,ID/MD,Original manufacturer;
*Our service has covered more than 40 countries & 500 enterprises
in the world;
*NO.2 -- the second-biggest brand based on online market share in
Japan;
*R&D centers in Chins & Japan;
*Certificates & Awards:
CE,FCC,RoHS,Reach,PAHS,IC,SGS,CNAS,CQC,Bluetooth,UL aboard and
hundreds of intellectual property patents.
FAQ
Q1:How to download APP?
A:To download our apps from app store and application market.That
is compatible with Android and IOS.
We have few different apps.Please better contact our sales to get
the corresponding app to the model you choose.
Q2: How could I get samples?
A: You can directly place a sample order on our alibaba platform.
The sample fee can be returned after a bulk order.
Q3: Are you a supplier, agent, trading company or factory?
A:We are original manufacturer. We provide one stop service from
APP,Hardware,ID/MD to finished products.
Q4: How could I customize our Logo/packaging/APP?
A: Contact your corresponding customer service and will give you a
solution based on your customized requirements.
Q5: Can you arrange the transportation for us?
A: Yes, we can arrange the transportation by Express, by sea or by
air.
