*One to one service within 1-hour response;

Warranty & return policy:
*We provide 12-month warranty for all our products except the accessories;please contact our customer service within 5 days after receiving the goods if any problems;
*All items must be returned in their original condition with all the packages;
*Any artificial damage(screen dropped or broken,scrathes,etc) is out of our warranty.Customers need to pay the freight and and the cost of changing parts if maintenance needed;
*For all the charges of returning and reshipping.Our after-sales team will help you solve any problems.

Q1:How to download APP?
A:To download our apps from app store and application market.That is compatible with Android and IOS.
We have few different apps.Please better contact our sales to get the corresponding app to the model you choose.

Q2: How could I get samples?
A: You can directly place a sample order on our alibaba platform. The sample fee can be returned after a bulk order.

Q3: Are you a supplier, agent, trading company or factory?
A:We are original manufacturer. We provide one stop service from APP,Hardware,ID/MD to finished products.

Q4: How could I customize our Logo/packaging/APP?
A: Contact your corresponding customer service and will give you a solution based on your customized requirements.

Q5: Can you arrange the transportation for us?
A: Yes, we can arrange the transportation by Express, by sea or by air.